Frequently Asked Questions
There could be a few reasons why your pads are not sticking.
#1: Remove the protective wrap covering the Velcro.
#2: Remove the protective film covering the hydrogel pads.
Charge the controller for 30 minutes. When charging, the LED indicator will turn orange.
- Start with the lowest intensity setting
- Start your training regimen at 2 sessions a week
- Select the quickest program (QUICK)
We offer free exchanges. Simply contact our customer support at firstname.lastname@example.org.
For further assistance please contact our support team at email@example.com.
If you still are having trouble, have questions that haven‘t been covered in our FAQs or are in need of further assistance with your Gymtech Pro Shorts, please contact our support team at firstname.lastname@example.org.